Furry friends could be the missing piece in your home, according to this furniture store…

Thursday: Gorillas of Guerrilla Marketing

FROM THE DESK OF MILES EVERSON:

Hi, everyone!

Have you ever wondered why I'm so passionate about guerrilla marketing?

It's because I like how the uniqueness and unconventional nature of this strategy allows marketers to be highly creative. Guerrilla marketing consistently offers industry professionals the chance to engage the public and cause genuine and unfiltered reactions.

Today, let's explore a brilliant application of this unconventional approach.

Read on as we highlight this company’s heartwarming guerrilla marketing strategy!

miles-everson-signature.png
CEO, MBO Partners
Chairman of the Advisory Board, The I Institute


 


 

Furry friends could be the missing piece in your home, according to this furniture store…

When you walk into a home furniture store, what are some things you would likely see?

A thick, lush carpet?

A comfy sofa?

A practical kitchen counter?

Well, that’s typical.

… but what if you saw an adorable dog begging for food beside a brand-new dining table in that store?

Would you feel…

… surprised?

… curious?

… thoughtful of what it would be like to have that dog in your own home?

In 2014, life-sized cardboard cutouts of dogs were found all over a particular furniture store’s showroom. The goal was to encourage customers to shop for home items AND adopt these furry friends.

What’s this furniture store?

IKEA!

IKEA is a Swedish multinational conglomerate best known for designing and manufacturing modernist, ready-to-assemble furniture.

The company’s MASSIVE showrooms with beautifully arranged room set-ups hold great appeal, allowing customers to walk in and interact with different pieces of furniture and other home essentials.

Did you know that in May 2014, IKEA’s Singapore store further innovated its furniture showrooms with a new addition?

Amid the kitchen, living room, and bedroom showcases were life-size cardboard cutouts of lounging, sitting, and standing dogs!

Collaborating with two local animal shelters, Animal Lovers League and Save Our Street Dogs, IKEA Singapore conducted the “Home for Hope” campaign where life-size cardboard cutouts of dogs from the shelters were strategically placed in various showrooms.

For ease of reference, each cutout had a QR code providing detailed information about a particular dog and how to adopt them.

Many shoppers smiled as they passed by, finding the image of a friendly furry face a pleasant addition to the showrooms. Others were filled with curiosity, and stopped to know more about each dog through their QR codes.

With those adorable images and endearing narratives, some shoppers ended up taking home both furniture and a dog!

This initiative not only showed the potential joy of adopting a homeless dog, but also highlighted how a house’s interior also makes it a warm place to live in for both humans and pets.

The campaign also served as a platform for animal rescuers to connect with a new audience. For context, most animal advocates who made up the usual audiences of the two shelters already have pets. Because of that, adoption rates before the campaign were low.

Through “Home for Hope,” the animal shelters and IKEA targeted another audience, reaching furniture shoppers who were already contemplating dog adoption, or who were simply drawn to the showcased canine cutouts.

The result?

Within the initial days of the project, 8 homeless dogs found their forever homes!

Hooray!

Aside from that, the campaign garnered widespread attention. It caught the eye of many prominent news outlets like the LA TimesFast Company, and Mashable.

Wait, there’s more!

6 other furniture stores in Singapore volunteered their showrooms in solidarity with the cause. Similar collaborations have also emerged globally, including that of IKEA Arizona and Arizona Humane Society, which resulted in the successful adoption of 6 featured dogs.

With the inspirational and innovative nature of the campaign, it’s no wonder that it also earned a Shortlist Entry at the 2015 Clio Awards.

Congratulations, IKEA, Animal Lovers League, and Save Our Street Dogs!

So, what can we learn from this heartwarming campaign by IKEA Singapore?

Show, don’t tell.

IKEA played on the concept of what visually makes a “home.” By strategically placing carefree images of dogs within its showrooms, IKEA let shoppers envision how an animal companion can make their homes warmer and livelier.

Because of this, the campaign brought together furniture shoppers and dogs in need of loving homes.

Remember: The most striking message is often shown, not said. So, in your marketing campaigns, do your best to “show,” not just “tell.”

Hope you’ve found this week’s guerrilla marketing insight interesting and helpful.


 


 

Do you want to know how one snack company’s monumental campaign resulted in MASSIVE sales?

See it in next week’s article!

Miles Everson

CEO of MBO Partners and former Global Advisory and Consulting CEO at PwC, Everson has worked with many of the world's largest and most prominent organizations, specializing in executive management. He helps companies balance growth, reduce risk, maximize return, and excel in strategic business priorities.

He is a sought-after public speaker and contributor and has been a case study for success from Harvard Business School.

Everson is a Certified Public Accountant, a member of the American Institute of Certified Public Accountants and Minnesota Society of Certified Public Accountants. He graduated from St. Cloud State University with a B.S. in Accounting.

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