Is there a way to be more mindful, conscious, and intentional in your digital communications at work?

Fridays: Mindfulness by Miles

FROM THE DESK OF MILES EVERSON:

Happy Friday, everyone!

I hope you’re all having a great day.

In these “Mindfulness by Miles” articles, I write about health, wellness, and the future of work with hopes to boost your personal and professional life. For me, true wealth is health, and so I’m here to share insights to help you take care of your well-being.

For this article, let’s talk about a menial but important skill in the workplace.

Continue reading below to know why conscious and kind communication is essential in fostering a thriving culture at work.

miles-everson-signature.png
CEO, MBO Partners
Chairman of the Advisory Board, The I Institute


 


 

Is there a way to be more mindful, conscious, and intentional in your digital communications at work?

Who says emails are no longer helpful in the workplace?

Sure, there are other platforms to communicate with your colleagues nowadays, but still, emails are one of the cornerstones of effective communication in the professional setting. It’s a powerful tool that enables us to connect, collaborate, and convey information efficiently.

However, amid the constant barrage of emails, it’s easy to fall into the trap of mindless communication, leading to misunderstandings, stress, and inefficiency.

This is where the practice of mindful email communication comes into play, offering a transformative approach to how we engage with our inboxes and, ultimately, each other.

Mindful email communication refers to the practice of being conscious and intentional in how you compose, send, and respond to emails. This is rooted in the principles of mindfulness, which entails being present, intentional, and aware of your thoughts and actions.

Basically, it’s about pausing before hitting send, considering the impact of your words, and fostering meaningful connections through your digital correspondence.

At its core, mindful email communication encourages clarity, empathy, and respect in your interactions.

Below are some of the importance and benefits of mindful email communication:

  • Clarity and Precision: Mindful email communication prioritizes clarity and precision in messaging. By carefully choosing your words and structure, you ensure your messages are easily understood, reducing the risk of misinterpretation and confusion.

  • Enhanced Relationships: Mindful email communication fosters trust and rapport by demonstrating empathy and understanding in your exchanges. Whether it’s acknowledging a colleague’s hard work or offering constructive feedback with kindness, mindful emails lay the foundation for positive relationships.

  • Reduced Stress and Overwhelm: The incessant ping of incoming emails can contribute to feelings of overwhelm and stress. Mindful email practices, such as setting boundaries around email checking and prioritizing responses, help alleviate this pressure and allow for a more balanced and focused workday.

  • Ethical Considerations: Mindful email communication prompts you to consider the ethical implications of your messages, from respecting privacy and confidentiality to upholding intellectual property rights. By adhering to ethical standards in your digital interactions, you maintain trust and integrity within your professional networks.

So, now that you know why mindful email communication is essential in the workplace, let’s talk about how you can exercise this virtue:

  • Set Clear Intentions: Before composing an email, take a moment to clarify your intention. Ask yourself what you hope to achieve with your email and what message you want to convey. This will help you stay focused and ensure your email serves its purpose.

  • Choose the Right Medium: Not all communication needs to happen over email. Consider whether a face-to-face conversation, phone call, or instant message might be more appropriate for certain situations. Mindful communication involves selecting the most effective communication channel for the message you need to convey.

  • Practice Empathy: Put yourself in the shoes of the recipient when writing your email. Consider their perspective, needs, and feelings. Tailor your message accordingly to ensure it resonates with them and fosters understanding.

  • Be Concise and Clear: Respect the recipient’s time by keeping your emails concise and to the point. Avoid unnecessary details and jargon. Use clear language to ensure your message is easily understood.

  • Be Mindful of Timing: Avoid bombarding recipients with messages outside their working hours unless it’s urgent. Respect their time and boundaries to promote a healthy work life and personal life balance.

  • Pause Before Sending: Before hitting the send button, take a moment to review your email. Double-check for errors, tone, and clarity. Consider whether any additional information or context is needed to avoid misunderstandings.

  • Use Positive Language: Choose positive and respectful language in your emails to foster a constructive and supportive work environment. Avoid sarcasm, criticism, or negative language that can undermine relationships.

  • Follow Up Appropriately: If you’re waiting for a response or need to follow up on a previous email, do so mindfully. Politely remind the recipient of your original message and provide any necessary context to jog their memory.

Take note of these tips!

By incorporating these practices into your email communication, you’ll be able to cultivate a culture of mindfulness and promote effective, respectful, and empathetic interactions at work.

Besides, mindful email communication is not merely a communication strategy but also a transformative approach to how you engage with others in the digital age.

By prioritizing clarity and respect in your email exchanges, you foster stronger relationships, reduce stress, and create more productive and positive workplaces.

The result?

A more connected and harmonious work environment.

Always remember to choose your words wisely and properly, everyone!

Thank you for taking the time to read my “Mindfulness by Miles” article for today!

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Miles Everson

CEO of MBO Partners and former Global Advisory and Consulting CEO at PwC, Everson has worked with many of the world's largest and most prominent organizations, specializing in executive management. He helps companies balance growth, reduce risk, maximize return, and excel in strategic business priorities.

He is a sought-after public speaker and contributor and has been a case study for success from Harvard Business School.

Everson is a Certified Public Accountant, a member of the American Institute of Certified Public Accountants and Minnesota Society of Certified Public Accountants. He graduated from St. Cloud State University with a B.S. in Accounting.

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